ai-omatic solutions GmbH
Key Account Manager (m/w/d)
Are you passionate about customer relationships, love taking on responsibility and want to make customers successful in the long term? Then you've come to the right place. As Key account manager You are the central point of contact for our existing customers, manage cooperation over the entire course of the project and ensure that projects become long-term partnerships — with a clear view of added value, satisfaction and growth in our accounts.
Start: From now on
Location: Hamburg (hybrid)
You must live within commuting distance of Hamburg, as a weekly onsite day is part of the role.
These tasks await you:
* Relationship management & contact person for customers: You manage communication, establish reliable relationships with contact persons and decision makers and ensure a professional customer experience.
* Coordination & planning: You organize appointments, workshops and voting rounds, prepare them before/after and ensure that the next steps are clear.
* Project overview & progress management: You keep an eye on timings, milestones and dependencies, identify risks early on and coordinate pragmatic solutions with internal teams.
* Expectation management & goal clarity: You ensure that goals, scope, and priorities are understandable and realistic — and that customers know what is being delivered and when (and not).
* Preliminary results & presentation of results: You prepare status updates, reviews and presentation of results and carry them out confidently together with the team.
* Development & scaling: You identify potentials for expanding/scaling (use cases, additional stakeholders, next steps) and incorporate them into account planning in a structured way.
You should bring this with you:
* 2+ years of experience in a B2B key account, ideally in a SaaS or industrial environment
* Solid technical understanding of machines and ideally manufacturing experience
* Convincing appearance as well as strong communication and negotiating skills — on the phone, by email and on site
* German at native speaker level and English at least C1 to communicate confidently with customers and internal stakeholders
* Experience in project management is desirable
Other jobs
Working Student Business Development (m/f/d)
Are you ambitious in sales and have a strong instinct for professional, persuasive lead outreach? Are you ready to step into the sales environment of a dynamic startup and build long-term customer relationships? Then this opportunity is exactly for you! Start: Immediately Workload: At least 16 hours per week
Junior Sales Manager (m/f/d)
Start: Immediately Are you ambitious in sales and have a good sense for professionally convincing lead communication? Are you ready to join the sales team of our dynamic start-up and build sustainable customer relationships? Then this is the right opportunity for you!
Sales Lead (m/f/d)
Start: Immediately Unplanned machine downtimes cost companies millions every year. Many are aware of this, but fail to implement it. That's where you can help! As Sales Lead at aiomatic, you will further build up our sales team, develop scalable processes and lead our sales team to predictable growth. You’re not selling theory. You’re selling a solution that works in practice: Predictive maintenance for industrial equipment, without complex IT projects.
(Senior) Data Engineer (Backend + APIs) (m/f/d)
aiomatic builds a digital maintenance assistant that reduces unplanned downtime through predictive maintenance. It continuously analyzes machine data, detects anomalies early, and notifies teams with clear, actionable context. As part of the Application Engineering team, you’ll take ownership of our data storage and warehouse foundations (schemas, performance, reliability, and access patterns), while also shipping production-grade backend services and RESTful APIs that power our customer application and anomaly review workflows. Location: Hamburg (hybrid). You must be based within commutable distance to Hamburg, as one weekly on-site day is part of the role.
(Senior) Software Engineer (m/f/d)
aiomatic builds a digital maintenance assistant that reduces unplanned downtime through predictive maintenance. It continuously analyzes machine data, detects anomalies early, and notifies teams with clear, actionable context. As part of the Application Engineering team, you’ll take ownership of our data warehouse, which supports diverse data-processing consumers, and our customer application, enabling advanced anomaly reviews, seamless configuration, and frictionless onboarding. Location: Hamburg (hybrid). You must be based within commutable distance to Hamburg, as one weekly on-site day is part of the role.
Sales Manager (m/f/d)
aiomatic is a fast-growing startup that is revolutionizing machine maintenance with innovative AI-based software and helping companies maximize efficiency and minimize downtime. Are you passionate about sales, love clear goals and want to actively shape growth? Then you've come to the right place. As our Sales Manager, you will be responsible for acquiring customers to further drive aiomatic's success.